Privacy policy

Privacy Policy - See & GO

1. Introduction

See & GO ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.see-and-go.com and our services.  

2. Information We Collect

We may collect the following types of personal information:

• Information you provide directly to us: This includes information you provide when you create an account, make a booking, contact customer support, or participate in surveys or promotions. This information may include your name, email address, phone number, payment information, travel preferences, and any other information you choose to provide.  

• Information we collect automatically: When you use our website, we may automatically collect certain information about your device and your usage of our services. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also use cookies and similar technologies to collect this information.  

• Information we collect from third parties: We may receive information about you from third parties, such as our partners, affiliates, and service providers. This information may include your name, email address, and other information relevant to our services.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our services: This includes processing your bookings, providing customer support, and personalizing your experience on our website.  

• To communicate with you: This includes sending you booking confirmations, updates, and other important information about our services. We may also send you marketing communications if you have opted in to receive them.

• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.  

• To protect our rights and interests: We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.  

4. How We Share Your Information

We may share your personal information with the following third parties:

• Service providers: We may share your information with third-party service providers who help us operate our website and provide our services, such as payment processors, email service providers, and customer support platforms.  

• Business partners: We may share your information with our business partners, such as airlines, hotels, and tour operators, to facilitate your bookings and provide you with relevant offers.

• Affiliates: We may share your information with our affiliates for marketing and promotional purposes, if you have opted in to receive such communications.

• Legal authorities: We may disclose your information to government authorities or other third parties if required by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or interests, or prevent fraud or other illegal activity.  

5. Your Choices

You have the following choices regarding your personal information:

• Access and update your information: You can access and update your personal information by logging into your account or contacting us directly.

• Opt out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.  

• Delete your account: You can request to delete your account by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.  

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.  

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.  

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@banaafgroups.com.  

This document was last updated on October 6, 2024